Support
SecretScan Support
Get help with Photos permissions, scanning, the locked vault, redaction, deletion, and Lifetime Pro purchases.
Contact Support
Email liweba@gmail.com for help with SecretScan.
Please do not send real passwords, seed phrases, payment cards, IDs, private photos, or other sensitive information in support messages. Describe the issue without including the secret itself.
Photos Permission
SecretScan needs Photos access to scan the items you choose. You can change access in iOS Settings by opening Settings, choosing SecretScan, then adjusting Photos access.
On-Device Scanning
OCR and detection run on your iPhone. SecretScan does not upload your photos or extracted text to SecretScan servers.
Common Questions
Why did SecretScan flag an item?
SecretScan looks for patterns that may represent sensitive information, including passwords, recovery phrases, API keys, recovery codes, payment details, IDs, bank details, addresses, and medical information. Some results may be false positives, so the app gives you review controls before you act.
Does saving a redacted copy delete the original?
No. Saving a redacted copy creates a new Photos item. You can choose whether to delete the original separately.
What happens when I delete an original?
Deletion uses Apple's Photos deletion flow. Deleted items normally move to Recently Deleted, depending on Photos behavior and system confirmation.
Why does iCloud download appear during a scan?
If original-quality scanning is enabled, Apple's Photos framework may download a full-resolution iCloud original to your device so OCR can read it more accurately. SecretScan does not upload anything to iCloud.
How do I restore Lifetime Pro?
Open SecretScan, go to the purchase screen or settings, and choose Restore Purchases. Purchases are handled through Apple's StoreKit using your Apple ID.
Is there a subscription?
No. SecretScan uses a one-time Lifetime Pro purchase.
Troubleshooting
- If a scan finds nothing, try a broader date range or enable the broader text-photo scan if you have Lifetime Pro.
- If some iCloud items are skipped, check that your device has network access and enough local storage for Photos to download originals.
- If the locked vault does not open, make sure Face ID, Touch ID, or device passcode is available on your iPhone.
- If a purchase does not appear, use Restore Purchases and confirm you are signed in with the Apple ID used for the purchase.
Security Reports
If you believe you found a privacy or security issue, email liweba@gmail.com with steps to reproduce, affected app version, and a description of the impact. Do not include real secrets or private photos in the report.